IS YOUR BUSINESS LOSING CALLERS?
Every time you put a caller "on hold" your business risks losing that customer and a
potential sale. At the very least, it means a lost opportunity for informing a customer
about your products and services, hours of operation, website address, and latest
promotions. With a professionally produced on-hold music and message program
from Starnote Studios, just imagine what you can tell your callers while they are
waiting.
THE BENEFITS OF ON-HOLD MUSIC AND MESSAGES
All companies, large and small, understand that preventing callers from hanging up is
a priority. After all, you've made the investment in advertising to make that phone ring;
so, protecting your valuable call-in leads is essential to your business. With the right
on-hold production, your mission will be accomplished...and more!
Our on-hold music and message programs are typically four to six minutes in length.
They are produced by our professional staff with pleasant-sounding, original music
and well-written customized messages that are designed to keep your callers
interested and engaged. In addition, we intersperse courtesy phrases that put your
callers in the right frame of mind and encourage them to wait patiently for a
representative.
REASONS NOT TO PLAY THE RADIO OR POPULAR MUSIC CD'S FOR ON-HOLD
MUSIC
To save money, while preventing customers from hearing dead silence while on-hold,
some companies may be tempted to play the radio or popular CD's through their
phone system. Bad decision!
Playing radio broadcasts or popular CD's over a telephone line is considered
commercial use of licensed material. That makes your company responsible for all the
annual licensing fees for the use of this material. Copyright infringement is a
misdemeanor, subject to imprisonment and stiff fines if no annual licensing fee is paid
up-front.
Another drawback to playing a radio station on-hold is that your company has no way
of knowing what the customer may be listening to. Would you want your callers
listening to a babbling DJ, negative news reports that can put your customer on edge,
music that doesn't fit the profile of your clientele, music with static, or even worse...
advertisements from your competition?
Ask yourself this question: Why pay an annual fee for someone else's music when
you can have your own professionally produced, customized, cost-effective music and
message on-hold program that will boost your company's image and maintain your
customers?
THE SURVEY SAYS...
Surveys have shown that more than half of all callers will hang up after about 1 minute
if there is an absence of sound or music during the hold time. Surveys have also
proven that almost 90% of consumers prefer to hear some kind of message or music
on-hold when waiting for a call to be answered.
The on-hold experience should be productive for both your business and your callers.
So, why risk losing your customers during hold time? Instead, use this as an
opportunity to inform, educate, update and captivate your callers with custom
messages and music that perfectly suits your company's image.
WITH OUR CUSTOM MUSIC-ON-HOLD PROGRAMS YOU CAN:
We at Starnote Studios understand that every business has a specific need when itcomes to handling its callers. That's why we offer customized programs. We know that
it's important to be flexible.
OUR MOST UNIQUE FEATURE
Because we have our own recording studio, Starnote Studios can compose custom
melodies, tunes or jingles to fit your company's image. Or, you can choose music from
our library that we have previously composed in our studio.
We can create a custom script for you, or we will incorporate your own script, if you
prefer. You can choose a male or female voice (or both) for your production.
Your program will be professionally mixed in our digital recording studio.
We can deliver your production on a CD, MP3, or WAV file. Your complete satisfaction
is our number-one priority!
WE OFFER FLEXIBLE SERVICE OPTIONS
You don't need to sign a long-term contract like most music-on-hold companies
require. You can purchase your productions one-at-a-time, with no contractual
obligations.
If you prefer to update your productions on a regular basis, we can offer you a regular
service plan that will best fit your needs.
OTHER SERVICES WE PROVIDE
Every time you put a caller "on hold" your business risks losing that customer and a
potential sale. At the very least, it means a lost opportunity for informing a customer
about your products and services, hours of operation, website address, and latest
promotions. With a professionally produced on-hold music and message program
from Starnote Studios, just imagine what you can tell your callers while they are
waiting.
THE BENEFITS OF ON-HOLD MUSIC AND MESSAGES
All companies, large and small, understand that preventing callers from hanging up is
a priority. After all, you've made the investment in advertising to make that phone ring;
so, protecting your valuable call-in leads is essential to your business. With the right
on-hold production, your mission will be accomplished...and more!
Our on-hold music and message programs are typically four to six minutes in length.
They are produced by our professional staff with pleasant-sounding, original music
and well-written customized messages that are designed to keep your callers
interested and engaged. In addition, we intersperse courtesy phrases that put your
callers in the right frame of mind and encourage them to wait patiently for a
representative.
REASONS NOT TO PLAY THE RADIO OR POPULAR MUSIC CD'S FOR ON-HOLD
MUSIC
To save money, while preventing customers from hearing dead silence while on-hold,
some companies may be tempted to play the radio or popular CD's through their
phone system. Bad decision!
Playing radio broadcasts or popular CD's over a telephone line is considered
commercial use of licensed material. That makes your company responsible for all the
annual licensing fees for the use of this material. Copyright infringement is a
misdemeanor, subject to imprisonment and stiff fines if no annual licensing fee is paid
up-front.
Another drawback to playing a radio station on-hold is that your company has no way
of knowing what the customer may be listening to. Would you want your callers
listening to a babbling DJ, negative news reports that can put your customer on edge,
music that doesn't fit the profile of your clientele, music with static, or even worse...
advertisements from your competition?
Ask yourself this question: Why pay an annual fee for someone else's music when
you can have your own professionally produced, customized, cost-effective music and
message on-hold program that will boost your company's image and maintain your
customers?
THE SURVEY SAYS...
Surveys have shown that more than half of all callers will hang up after about 1 minute
if there is an absence of sound or music during the hold time. Surveys have also
proven that almost 90% of consumers prefer to hear some kind of message or music
on-hold when waiting for a call to be answered.
The on-hold experience should be productive for both your business and your callers.
So, why risk losing your customers during hold time? Instead, use this as an
opportunity to inform, educate, update and captivate your callers with custom
messages and music that perfectly suits your company's image.
WITH OUR CUSTOM MUSIC-ON-HOLD PROGRAMS YOU CAN:
 | Have original music that fits your company's image and your customer's profile | |
| Increase sales with promotional information | |
| Provide basic information about your website, hours, address, etc. | |
| Reduce caller tension while on-hold | |
| Let callers know they haven't been forgotten | |
| Update and educate your customers | |
| Reduce the number of dropped calls | |
| Make hold time more pleasant. | |
| Take pressure off of your telephone staff | |
| Promote impulse buys |
We at Starnote Studios understand that every business has a specific need when it
it's important to be flexible.
OUR MOST UNIQUE FEATURE
Because we have our own recording studio, Starnote Studios can compose custom
melodies, tunes or jingles to fit your company's image. Or, you can choose music from
our library that we have previously composed in our studio.
We can create a custom script for you, or we will incorporate your own script, if you
prefer. You can choose a male or female voice (or both) for your production.
Your program will be professionally mixed in our digital recording studio.
We can deliver your production on a CD, MP3, or WAV file. Your complete satisfaction
is our number-one priority!
WE OFFER FLEXIBLE SERVICE OPTIONS
You don't need to sign a long-term contract like most music-on-hold companies
require. You can purchase your productions one-at-a-time, with no contractual
obligations.
If you prefer to update your productions on a regular basis, we can offer you a regular
service plan that will best fit your needs.
OTHER SERVICES WE PROVIDE
| Custom Audio Presentations | |
| Custom Animated Logo Design | |
| Custom Power Point Presentations | |
| Custom Multi-Media Video Presentations | |
| Song recording, production and promotion | |
| BASIC MUSIC-ON-HOLD PROGRAM ONLY $199 GET STARTED |
| BASIC MUSIC-ON-HOLD PROGRAM ONLY $199 GET STARTED |
| What price includes... Click Here |
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Thank you for visiting us
videos, recording, music
on hold, web design,
photography, logo
design, downloads,
YouTube videos, and
services to advertise
and market your
business. We have "how
at Starnote Sudios. We
offer variety, with music,
Thank you for visiting us
videos, recording, music
on hold, web design,
photography, logo
design, downloads,
YouTube videos, and
services to advertise
and market your
business. We have "how
to" information. Phone
system information and
advertise various
products on our site.
videos, recording, music
on hold, web design,
photography, logo
design, downloads,
YouTube videos, and
services to advertise
and market your
business. We have "how
at Starnote Sudios. We
offer variety, with music,
Thank you for visiting us
videos, recording, music
on hold, web design,
photography, logo
design, downloads,
YouTube videos, and
services to advertise
and market your
business. We have "how
to" information. Phone
system information and
advertise various
products on our site.